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Insurance Tips When Receiving Treatment Abroad

June 21, 2017

 Whether you are seeking medical care in another country or if you get caught up in an emergency when traveling, it's always best to know what your healthcare plan covers, how payments are processed and what you are responsible for. 

Are you or someone you know going overseas for medical treatment? Check out the insurance tips below when receiving treatment abroad with support from your healthcare provider.  

What you will learn: 

Tips to Consider when Receiving Treatment Abroad.

 Set up Direct Payment before Arriving at your Final Destination

This will help you avoid paying out of pocket expenses and then having to seek reimbursement.


Ensure you can Establish Payment or Receive Reimbursement

Depending on your destination, certain providers might not accept your insurance coverage.

France has a public and private healthcare system. Private healthcare likely requires you to pay expenses and then seek reimbursement from your insurance company, whereas the public system will allow you to set up a direct payment from the company to the provider.


Hold onto your Receipts

Make sure to preserve all receipts, diagnosis forms or any other paperwork issued by the healthcare provider. You may be asked to submit these documents in with your claim form.


Keep this in Mind

Reimbursement will always be calculated at the exchange rate on the day of your service. This means that regardless of the value of the currency when the reimbursement is issued, it will be equal to what it was on the date of payment.


Filing a Claim Overseas.

  • Before you even leave the country, be sure to always review what your policy covers you for and what exposures you might be facing.

  • You will often find policy limitations when you travel overseas. Consider extending your medical coverage with a travel insurance policy to help cover expenses that your current provider will not.

  • If you're in an emergency and you cannot set up a direct payment, you may have to pay out of pocket. You can then file for a reimbursement after the fact. Be sure to call your insurance company after receiving treatment.

  • If you receive paperwork in a different language, don’t worry! Once you submit the documentation, the paperwork will be reviewed and translated for your convenience. 



If you're looking into a global health policy or travel insurance coverage, we would be happy to help! 


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