Hi my name is Elena Lopez, and I probably help serve your country’s Diplomatic Mission(s) in the U.S. with finding employee benefits solutions (update! . My life’s passion has always been taking care of others and making a positive difference in people’s lives, one smile at a time. I’m proud to say, taking that passion to healthcare has proved to be a winning decision.

Having been born and raised in a diverse region like Northern Virginia, I understand the importance of managing diversity in business. It means taking on a multi-cultural mindset that caters to the unique business values observed by the different regions of the world. This approach is especially valuable in my day-to-day tasks when working with foreign missions, diplomats and international students.

My professional background includes over 10 years of professional experience in accounting and customer service. The service knowledge has allowed me to seamlessly transition into my current role, providing daily support to a portfolio of international clients. My accounting expertise gives me an advantage in efficiently managing client billing needs. I joined this amazing team because everyone here genuinely cares about their clients and we are all committed to truly deliver an excellent experience for all of our clients. Being a part of a team that promotes excellence demands excellence from everyone.

The ongoing changes in healthcare regulations can make understanding your benefits a very difficult task. Whether it’s helping you update your insurance information, requesting a new insurance ID card or even submitting a claim, my promise is to provide you with positive experiences and insurance made simple. I look forward to working with you 👋🏽